Privacy Policy for Fotex.ai

Last Updated: March 20, 2025

Introduction

Fotex.ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo generation service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Data Controller

The Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other data protection laws is:

Fotex.ai Contact: support@mail.fotex.ai

Information We Collect

Personal Data

We collect the following personal information from our users:

  • Email address: Used for account creation, authentication, and communication.
  • Photographs: We collect approximately 10 initial photos uploaded by you to train our AI model on your appearance.
  • AI model trained on your appearance: We store the customized AI model created specifically for generating your photos.
  • User prompts: We store the text descriptions and instructions you provide for generating images.
  • Generated images: We store the AI-generated images created for you.
  • Payment history: We maintain records of your payment status through our payment processor (Stripe). We do not store your payment card details or banking information.

How We Collect Information

We collect information through the following channels:

  • Our registration and login forms (email address)
  • Our photo upload functionality (photographs)
  • Your interactions with our service (prompts and generated images)
  • Payment processing through Stripe (payment status only)

How We Use Your Information

We use your personal data for the following purposes:

  • To create and maintain your account
  • To provide our AI photo generation services
  • To train an AI model specific to your appearance
  • To process payments and maintain records
  • To improve our services
  • To communicate with you about your account and our services
  • To comply with legal obligations

Legal Basis for Processing

We retain your personal data for the duration of your account's active status and for 6 months following account deactivation. After this period, your data will be permanently deleted from our systems.

The photographs you upload, the AI model trained on your appearance, your prompts, and generated images are retained for the same period.

Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Right to access: You can request copies of your personal data.
  • Right to rectification: You can request that we correct inaccurate information.
  • Right to erasure: You can request that we delete your personal data.
  • Right to restrict processing: You can request that we restrict the processing of your data.
  • Right to data portability: You can request that we transfer your data to another organization or directly to you.
  • Right to object: You can object to our processing of your personal data.
  • Rights related to automated decision-making and profiling: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us at support@mail.fotex.ai. We will respond to your request within 30 days.

Data Security

We do not sell, trade, or otherwise transfer your personal data to third parties. Your data is stored on our own servers hosted by RunPod (https://www.runpod.io/), but RunPod does not have access to your data.

We may disclose your information in the following circumstances:

  • To comply with legal obligations
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing

Analytics and Tracking Tools

We use the following analytics and tracking tools:

  • Google Analytics: To analyze website usage and improve our service.
  • Facebook Pixel: To measure the effectiveness of our advertising and understand how users interact with our website.

These tools may collect information sent by your browser or mobile device, including your IP address and the pages you visit.

Children's Privacy

Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mail.fotex.ai

Data Protection Officer (DPO)

Our designated Data Protection Officer can be contacted at:

Email: support@mail.fotex.ai

Complaints

If you are concerned about an alleged breach of privacy law or any other regulation, you can contact our Data Protection Officer who will ensure your complaint is investigated. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.